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Roanna (a.k.a. Ro), a past UOW student and now Student Services Officer answers the hundreds of calls and messages the Ask a Student team gets, says 鈥淎ny question about a course, or starting at UOW is never a silly question鈥�.

Alex, also a Student Services Officer, says that most people getting in touch just want to discuss how they should go about getting into uni. Alex loves helping them figure it out, saying 鈥淚鈥檒l follow up by asking them what their course of interest is, and then we鈥檒l go from there to determine what pathway they need to take to get in.鈥�

Having spoken to a lot of students and answered a lot of questions, Ro believes one of the most valuable things for future students to know is the many pathways into uni. 鈥淭here are so many options to get in to university, however, so much pressure is still placed on HSC and ATARs. Of course, it鈥檚 important students do their best in school, but at the end of the day, if a student doesn鈥檛 get the ATAR they were hoping for, there鈥檚 always another way to get in to the course of their dreams. There is no right or wrong way to study after high school, and everyone鈥檚 academic journey is different!鈥�

^{Bobby the cavoodle, doing a very good job as the Happiness Officer behind the scenes in the Ask a Student team.} 

Working in this space can be really rewarding. Helping students understand their next steps and giving them insight into the new world of university study comes with a lot of perks. Occasionally they do find they need to field a few out-of-the-box questions though. From people asking if the uni can help with their pet pigeon, to questions about unknown flying objects seen in the sky. Ro adds, 鈥淲e also once had someone call to organise to proposal on campus, which was pretty cool!鈥�

On a more serious note though, Ro says this platform would have been ideal for her back when she was starting uni. 鈥淭here are so many things I know now, that I wish I knew then,鈥� of which she mentions how valuable it would鈥檝e been to know the benefits of living at UOW accommodation in her first year, rather than renting privately. 

^{UOW Kooloobong Village accommodation, Steve Back.}

Like Ro, Alex says he had a lot of questions when he was starting out at uni, particularly about changing his degree and subjects. Like a lot of new students, he wasn鈥檛 100 per cent set on his chosen course. 鈥淜nowing that it鈥檚 possible to change courses was very reassuring.鈥�

So, what鈥檚 the question you鈥檝e been sitting on? Ask a student today.
If you have a simple question, you may want to take a look at the first year student FAQs or the Enrolment FAQs.