In Spring 2024, we asked how you feel about Library facilities and resources. You provided us with hundreds of comments and votes, thank you!
Your insights and inputs help to inform improvements. We’ve actioned some of your ideas and have also initiated or progressed many other suggestions.
After collating all your comments, we had 549 requests/suggestions. Some recommendations were actioned immediately (see table below).
Your inputs on Library facilities
You told us... | So we... | Status |
---|---|---|
You wanted more access to the Library building | Used the data you provided in a SSAF funding request for extended Library hours in 2025 | Complete |
Cleaning could be improved |
Chairs received a specific clean following the close of Spring Session Additional larger bins have been installed throughout the Library Continue to work with Facilities Management Division to monitor and improve the cleanliness of the Library |
Ongoing |
You wanted more reminders about quiet spaces | Have added a second announcement regarding quiet spaces and staff can contact Security to manage ongoing situations | Complete |
You like the BYOD Monitor Hubs and would like more | Are installing an additional 11 monitor hubs at ÁñÁ«ÊÓƵapp Campus Library by February 2025 | Complete |
How did we collect your insights?
We set up whiteboards at ÁñÁ«ÊÓƵapp (September 2024) and Shoalhaven (July-August 2024) campus libraries asking What are we doing well? What could we be doing better? regarding our facilities (building, furniture, access) and resources (books/ebooks, services). In addition, we included a third, more specific, question: What overnight hours would you like to access the Library?
We also set up an online Padlet and embedded it on the Library homepage for people to anonymously submit comments and vote on other users’ comments.
The whiteboards also featured a QR code with a link to the online Padlet. Open and anonymous, the whiteboard and Padlet allowed students to see each other’s responses, fostering engagement and a sense of connection.
All contributions were submitted anonymously, and no personal details were recorded, stored or shared.